Terms of Service

Last updated: August 15, 2025

1) Who we are
This site and services are provided by Success Without Struggle, Inc., 28 Oxford Lane, Palm Coast, FL 32137, USA (“we,” “us,” “our”). Contact: coach.lilia.team@gmail.com
2) Services & scope
We provide coaching sessions, programs (group or 1:1), workshops, and related digital materials (the “Services”). Coaching is personal development support and is not medical, psychotherapy, or crisis care. These Terms apply to all Services purchased through this site.
3) Eligibility
You must be 18+ and able to form a binding contract. You are responsible for the accuracy of the information you provide.
4) Booking & payment
Sessions are prepaid in USD via our payment processor (e.g., Wise/PayPal). Sessions are prepaid in USD via our payment processor (e.g., Stripe/PayPal). Payments are handled on the provider's secure page; We do not receive or store your full card details. See Cancellations & Refunds for timing and refund rules.
5) Rescheduling, cancellations, refunds
See /refunds. That page is incorporated into these Terms.
6) No guarantees
We do not guarantee outcomes. You are responsible for your own decisions, actions, and results.
7) Conduct & confidentiality
Be respectful and on time. We keep session content confidential except where required by law or for safety.
8) Testimonials & stories.
If you choose to provide a testimonial, you grant us permission to use and edit it for length/clarity, together with your first name/initials only, unless you request otherwise. We may also share anonymized case stories drawn from our work (no names; no details that reasonably identify you). If you prefer we do not use your story - even anonymously - email coach.lilia.team@gmail.com and we’ll exclude/remove it.
9) Intellectual property
All site content, writings, session materials, and frameworks remain our IP. You may use personal notes for yourself only. No reproduction or resale.
10) Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages. Our aggregate liability is limited to the amount you paid for the service giving rise to the claim.
11) Governing law
These Terms are governed by the laws of Florida, USA, without regard to conflict of law principles. Venue: courts in Palm Coast, Florida.
12) Changes
We may update these Terms. Continued use after changes constitutes acceptance. The “Last updated” date reflects the latest version.
13) EU/UK consumers - right of withdrawal
If you are a consumer in the EU/UK, you may have a 14-day right to withdraw from distance contracts. By booking a session to be delivered within that period and asking us to begin, you acknowledge the service may start before the 14 days end and that, once the session begins, the withdrawal right no longer applies to that session.
14) Force majeure
We aren't responsible for delays or failures caused by events beyond our reasonable control (for example: internet/provider outages, power failures, strikes, government actions, or extreme weather).
15) Miscellaneous
If any part of these terms is invalid, the rest remains in effect (severability). These terms are the entire agreement between us about the Services (entire agreement). You may not assign your rights without our consent; we may assign to an affiliate or in connection with a reorganization (assignment).